PRIVACY NOTICE
Last updated January 28, 2023
This privacy notice for oio.studio ltd ('Company', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or
share ('process') your information when you use
our services ('Services'), such as when you:
-
Visit our website at wwwwww.oio.studio, or any website of ours that links to this privacy
notice
-
Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns?Reading this privacy notice
will help you understand your privacy rights and choices. If you do
not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please
contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you
can find out more details about any of these topics by clicking
the link following each key point or by using our table of
contents below to find the section you are looking for. You can
also click
here to go directly to our table of contents.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with oio.studio ltd and the Services, the choices
you make, and the products and features you use. Click
here to learn more.
Do we process any sensitive personal information?
We do not process sensitive
personal information.
Do we receive any information from third parties?
We do not receive any information
from third parties.
How do we process your information? We process your information
to provide, improve, and administer our Services, communicate with you,
for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Click
here to learn more.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click
here
to learn more.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the internet
or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorised
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Click
here
to learn more.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Click
here to learn more.
How do you exercise your rights? The easiest way to exercise
your rights is by filling out our data subject request form available here: [email protected], or by contacting us. We will consider
and act upon any request in accordance with applicable data protection
laws.
Want to learn more about what oio.studio ltd does with any information
we collect? Click
here
to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Sensitive Information.
We do not process sensitive
information.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is
collected automatically when you visit our Services.
We automatically collect certain information when you visit, use,
or navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but may
include device and usage information, such as your IP address,
browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other
technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
The information we collect includes:
-
Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record in
log files. Depending on how you interact with us, this log data may
include your IP address, device information, browser type, and settings
and information about your activity in the Services
(such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take such
as which features you use), device event information (such as
system activity, error reports (sometimes called 'crash dumps'), and hardware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:We process your information to provide, improve, and
administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We
may also process your information for other purposes with
your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
-
To save or protect an individual's vital interest.
We may process your information when necessary to save or protect an
individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:We only process your personal information
when we believe it is necessary and we have a valid legal reason
(i.e. legal basis) to do so under
applicable law, like with your consent, to comply with laws, to provide
you with services to enter into or fulfil our contractual obligations,
to protect your rights, or to fulfil our legitimate business interests.
If you are located in the EU or UK, this section applies to
you.
The General Data Protection Regulation (GDPR) and UK GDPR require us
to explain the valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following legal
bases to process your personal information:
-
Consent.We may process your information if you
have given us permission (i.e. consent)
to use your personal information for a specific purpose. You can withdraw
your consent at any time. Click
here to learn more.
-
Legal Obligations. We may process your information
where we believe it is necessary for compliance with our legal obligations,
such as to cooperate with a law enforcement body or regulatory agency,
exercise or defend our legal rights, or disclose your information as
evidence in litigation in which we are involved.
-
Vital Interests. We may process your information where
we believe it is necessary to protect your vital interests or the vital
interests of a third party, such as situations involving potential threats
to the safety of any person.
In legal terms, we are generally the 'data controller' under European data
protection laws of the personal information described in this privacy notice,
since we determine the means and/or purposes of the data processing we
perform. This privacy notice does not apply to the personal information
we process as a 'data processor' on behalf of our customers. In those situations,
the customer that we provide services to and with whom we have entered
into a data processing agreement is the 'data controller' responsible for
your personal information, and we merely process your information on their
behalf in accordance with your instructions. If you want to know more about
our customers' privacy practices, you should read their privacy policies
and direct any questions you have to them.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e. express consent) to
use your personal information for a specific purpose, or in situations
where your permission can be inferred (i.e.
implied consent). You can withdraw your consent at any time. Click
here to learn more.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent,
including, for example:
-
If collection is clearly in the interests of an individual and
consent cannot be obtained in a timely way
-
For investigations and fraud detection and prevention
-
For business transactions provided certain conditions are met
-
If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
-
For identifying injured, ill, or deceased persons and communicating
with next of kin
-
If we have reasonable grounds to believe an individual has been,
is, or may be victim of financial abuse
-
If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and
the collection is reasonable for purposes related to investigating a
breach of an agreement or a contravention of the laws of Canada or a
province
-
If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
-
If it was produced by an individual in the course of their
employment, business, or profession and the collection is consistent
with the purposes for which the information was produced
-
If the collection is solely for journalistic, artistic, or literary
purposes
-
If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short:
We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your
personal information in the following situations:
-
Business Transfers. We may share or transfer
your information in connection with, or during negotiations of,
any merger, sale of company assets, financing, or acquisition of
all or a portion of our business to another company.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:We keep your information for as long as necessary to fulfil
the purposes outlined in this privacy notice unless otherwise required
by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as
tax, accounting, or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than 6 months.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any
further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the
security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be guaranteed
to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorised third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission
of personal information to and from our Services is at your own risk.
You should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under
18 years of age. By using the Services, you represent that you are
at least 18 or that you are the parent or guardian of such a minor
and consent to such minor dependent’s use of the Services. If we
learn that personal information from users less than 18 years of age
has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from children
under age 18, please contact us at [email protected].
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In some regions, such as the
European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you
greater access to and control over your personal information.
You may review, change, or terminate your account at any
time.
In some regions (like the EEA,
UK, and Canada), you have certain
rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; and (iv) if
applicable, to data portability. In certain circumstances, you may
also have the right to object to the processing of your personal
information. You can make such a request by contacting us by using
the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
We will consider and act upon any request in accordance with
applicable data protection laws.
Withdrawing your consent: If we are relying
on your consent to process your personal information, which may be express and/or implied
consent depending on the applicable law, you have the right to withdraw
your consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor,
when applicable law allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or
by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
You will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related messages
that are necessary for the administration and use of your account, to respond
to service requests, or for other non-marketing purposes.
If you have questions or comments about your privacy rights, you may
email us at [email protected].
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ('DNT') feature or setting you
can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At
this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals
or any other mechanism that automatically communicates your choice
not to be tracked online. If a standard for online tracking is
adopted that we must follow in the future, we will inform you about
that practice in a revised version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:Yes, if you are a resident of California, you are granted
specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California
residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed
to third parties for direct marketing purposes and the names and addresses
of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with Services, you have the right to request
removal of unwanted data that you publicly post on the Services. To
request removal of such data, please contact us using the contact
information provided below and include the email address associated
with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the Services,
but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a 'resident' as:
(1) every individual who is in the State of California for other
than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California
who is outside the State of California for a temporary or transitory
purpose
All other individuals are defined as 'non-residents'.
If this definition of 'resident' applies to you, we must
adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information
in the past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers
|
Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal
identifier, online identifier, Internet Protocol address,
email address, and account name
|
NO
|
B. Personal information categories listed in the California
Customer Records statute
|
Name, contact information, education, employment,
employment history, and financial information
|
NO
|
C. Protected classification characteristics under
California or federal law
|
Gender and date of birth
|
NO
|
D. Commercial information
|
Transaction information, purchase history, financial
details, and payment information
|
NO
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
F. Internet or other similar network activity
|
Browsing history, search history, online behaviour, interest data, and interactions
with our and other websites, applications, systems, and
advertisements
|
NO
|
G. Geolocation data
|
Device location
|
NO
|
H. Audio, electronic, visual, thermal, olfactory, or
similar information
|
Images and audio, video or call recordings created in
connection with our business activities
|
NO
|
I. Professional or employment-related information
|
Business contact details in order to provide you our
Services at a business level or job title, work history, and
professional qualifications if you apply for a job with us
|
NO
|
J. Education Information
|
Student records and directory information
|
NO
|
K. Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal
information listed above to create a profile or summary
about, for example, an individual’s preferences and
characteristics
|
NO
|
| L. Sensitive Personal Information | |
NO
|
We may also collect other personal information outside of these
categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
-
Receiving help through our customer support channels;
-
Participation in customer surveys or contests; and
-
Facilitation in the delivery of our Services and to respond to
your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing
practices can be found in this privacy notice.
or by referring to the contact details at the bottom of this document.
If you are using an authorised agent to exercise your
right to opt out we may deny a request if the authorised agent does not submit proof that they have been validly authorised to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service
providers pursuant to a written contract between us and each service
provider. Each service provider is a for-profit entity that
processes the information on our behalf, following the same strict
privacy protection obligations mandated by the CCPA.
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological
development and demonstration. This is not considered to be 'selling' of your personal information.
oio.studio ltd
has not disclosed, sold, or shared any personal information to third
parties for a business or commercial purpose in the preceding twelve
(12) months. oio.studio ltd
will not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you
ask us to delete your personal information, we will respect your
request and delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the
exercise by another consumer of his or her right to free speech, our
compliance requirements resulting from a legal obligation, or any
processing that may be required to protect against illegal
activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
-
whether we collect and use your personal information;
-
the categories of personal information that we collect;
-
the purposes for which the collected personal information is
used;
-
whether we sell or share personal information to third parties;
-
the categories of personal information that we sold, shared, or
disclosed for a business purpose;
-
the categories of third parties to whom the personal information
was sold, shared, or disclosed for a business purpose;
-
the business or commercial purpose for collecting, selling, or
sharing personal information; and
-
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide
or delete consumer information that is de-identified in response to
a consumer request or to re-identify individual data to verify a
consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s
Privacy Rights
We will not discriminate against you if you exercise your privacy
rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity
to determine you are the same person about whom we have the
information in our system. These verification efforts require us to
ask you to provide information so that we can match it with
information you have previously provided us. For instance, depending
on the type of request you submit, we may ask you to provide certain
information so that we can match the information you provide with
the information we already have on file, or we may contact you
through a communication method (e.g. phone or email) that you have previously provided to us. We may
also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to
verify your identity or authority to make the request. To the extent
possible, we will avoid requesting additional information from you
for the purposes of verification. However, if we cannot verify your
identity from the information already maintained by us, we may
request that you provide additional information for the purposes of
verifying your identity and for security or fraud-prevention
purposes. We will delete such additionally provided information as
soon as we finish verifying you.
Other privacy rights
-
You may object to the processing of your personal information.
-
You may request correction of your personal data if it is
incorrect or no longer relevant, or ask to restrict the processing
of the information.
-
You can designate an authorised agent to make a request
under the CCPA on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly
authorised to act on your behalf in accordance with
the CCPA.
-
You may request to opt out from future selling or sharing of your
personal information to third parties. Upon receiving an opt-out
request, we will act upon the request as soon as feasibly
possible, but no later than fifteen (15) days from the date of the
request submission.
or by referring to the contact details at the bottom of this document. If
you have a complaint about how we handle your data, we would like to hear
from you.
11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
Yes, if you are a resident of Virginia, you may be granted specific
rights regarding access to and use of your personal information.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):
'Consumer' means a natural person who is a resident of the Commonwealth acting
only in an individual or household context. It does not include a natural
person acting in a commercial or employment context.
'Personal data' means any information that is linked or reasonably
linkable to an identified or identifiable natural person. 'Personal data' does not include de-identified data or publicly available information.
'Sale of personal data' means the exchange
of personal data for monetary consideration.
If this definition 'consumer' applies to you, we must adhere to certain rights
and obligations regarding your personal data.
The information we collect, use, and disclose about you will vary
depending on how you interact with oio.studio ltd and our Services. To find out more, please visit the following links:
Your rights with respect to your personal data
-
Right to be informed whether or not we are processing your personal
data
-
Right to access your personal data
-
Right to correct inaccuracies in your personal data
-
Right to request deletion of your personal data
-
Right to obtain a copy of the personal data you previously shared
with us
-
Right to opt out of the processing of your personal data if it is
used for targeted advertising, the sale of personal data, or
profiling in furtherance of decisions that produce legal or
similarly significant effects ('profiling')
oio.studio ltd has not sold any personal data to third parties for business or commercial
purposes. oio.studio ltd will not sell personal
data in the future belonging to website visitors, users, and other consumers.
Exercise your rights provided under the Virginia CDPA
More information about our data collection and sharing practices can be
found in this privacy notice.
If you are using an authorised agent to exercise your rights, we may deny
a request if the authorised agent does not submit proof that they have
been validly authorised to act on your behalf.
Verification process
We may request that you provide additional information reasonably
necessary to verify you and your consumer's request. If you submit the
request through an authorised agent, we may need to collect additional information
to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but
in all cases, within forty-five (45) days of receipt. The response
period may be extended once by forty-five (45) additional days when
reasonably necessary. We will inform you of any such extension within
the initial 45-day response period, together with the reason for the
extension.
Right to appeal
If we decline to take action regarding your request, we will inform
you of our decision and reasoning behind it.
If you wish to appeal our decision, please email us at [email protected]. Within sixty (60) days of receipt of
an appeal, we will inform you in writing of any action taken or not
taken in response to the appeal, including a written explanation of
the reasons for the decisions. If your appeal if denied, you may
contact the Attorney General to
submit a complaint.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated 'Revised' date and the updated version
will be effective as soon as it is accessible. If we make material changes
to this privacy notice, we may notify you either by prominently posting
a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy notice frequently to be informed
of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected]
or by post to:
oio.studio ltd
1 Waterden road
London, England
E15 2HB
England
If you are a resident in the United Kingdom, the 'data controller' of your personal information is oio.studio ltd. oio.studio ltd has appointed oio.studio ltd to be its representative in the UK. You can contact them directly regarding
the processing of your information by oio.studio ltd, by email at [email protected], by visiting oio.studio, by phone at 07475929939, or by post to:
1 Waterden road
London,London
E15 2HB
England
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the
applicable laws of your country, you may have the right to
request access to the personal information we collect from
you, change that information, or delete it. To request to review, update,
or delete your personal information, please visit: [email protected].